Email, SMS and WhatsApp
The customers you already haveare the cheapest ones to win.
Automated email, SMS and WhatsApp systems that welcome new customers, win back lapsed ones and keep the rest buying. We build the sequences, write every message, run the sends and report weekly.
What's included
Built once, running every day.
Each system is designed around your customer list and your sales cycle, not a template.
Welcome and onboarding
A sequence for new customers in their first month: the welcome, the follow-up, the upsell before the first bill lands.
Win-back campaigns
Your lapsed customers, sorted by when they last bought and what they spent, contacted in order of value with an offer that makes sense for them.
WhatsApp broadcasts
Templates written and approved, broadcasts and polls sent on a schedule, every message ending with a reason to reply.
SMS
Short, timed and permission-based. Reminders, offers and follow-ups that land when people are looking at their phone.
Deliverability
Separate sending domains, warmed up before the first send, so your main domain is never at risk and your mail lands in the inbox.
Testing and reporting
Every batch is an A/B test. A report every week on opens, replies, conversions and what we're changing next.
How it works
From first call to live.
Audit
We look at the list, the data you hold and how customers buy from you, then agree the targets.
Build
Domains, tools, templates and sequences set up. Copy written and approved by you.
Send
Small batches first, scaled up as the numbers hold.
Report
Weekly report and a sit-down to go through it and agree what changes.
Questions
What people ask.
Is this compliant?
Yes. We only contact your own customers and people who have opted in, every message carries a working opt-out, and the work sits under a written data processing agreement.
What software do you use?
Email runs on lemlist with warmed sending domains. WhatsApp runs on respond.io through the official WhatsApp Business API. Both are billed through us at our rates.
Will it feel automated to the customer?
No. Plain-text emails that read like a person wrote them, WhatsApp messages that invite a reply, and a real person reading every response.
How quickly does it pay back?
It depends on the list and the offer, so we won't quote a number before we've seen them. We agree the targets up front and report against them every week.
Tell us what you're running.We'll tell you what it takes.
Get in touch